Privacy Policy


MEDA wants you to understand how we use, protect and share information gathered while using our website and/or applications we offer. We’re here to use data gathered for good, not evil. If you want to make sure we’re not doing something you don’t want us to do, email us at


There are certain actions and areas of the site that will require you to provide personal information, such as:

  • Making a donation
  • Registering for an event or workshop
  • Subscribing to our newsletter or e-mail list
  • Filling out a volunteer form
  • Submitting a client success story
  • Commenting on our blog

Any time you provide personal information (i.e. name, e-mail address, mailing address, phone number, credit card information), this privacy policy will govern the information you have provided.


Any of the information we collect from you may be used in one of the following ways:

  • To improve our website: we continually strive to improve our website offerings based on the information and feedback we receive from you
  • To improve customer service: your information helps us to more effectively respond to your customer service requests and support needs
  • To process transactions
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails
  • To process volunteer applications

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

The email address you provide for donation processing or event registration, may be used to send you information and updates pertaining to your donation or event registration, in addition to receiving occasional news, updates, related service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.


As of April 21, 2000 the Children’s Online Privacy Protection Act became effective. The regulations apply to the online collection of personal information from children under the age of 13. MEDA is very sensitive to the issue of children’s privacy and makes every effort to protect the privacy of children using the Internet. If you are under 13 years of age you should not use this website, and under no circumstances should you send information about yourself to MEDA, this Web site, products, and services are not developed for or directed at children.. If MEDA discovers that a child under the age of 13 has provided MEDA with personally identifiable information, MEDA will immediately delete that child’s personally identifiable information from the website.

What types of information does MEDA collect and how will it be used?

MEDA only collects information from you on a voluntary basis. We do not send Spam or sell email addresses. When we do collect personally identifiable information, it typically includes your name, email address, and demographic information such as age, gender and zip code. We also may collect your IP address, browser type, operating system type, domain name, access times and referring website address. This information is collected in response to specific requests from you, for things such as signing up for an email newsletter, filling out a volunteer application, or other online information service we may offer, entering a contest, answering a survey, or contacting us. Surveys are conducted strictly for internal profiling purposes and only keep track of anonymous demographic data (e.g., your age, usage of the MEDA website, favorite features).

Our website contains links through which an online user can email us. We collect personal information contained in the email for the purpose of responding to a user’s questions and/or comments. From time to time, we may post on our website job openings at MEDA and provide an email address to which interested applicants can submit their resume. Although we can assure you that any personal information contained in a resume will be used solely for its intended purpose (i.e., to evaluate the applicant’s qualifications), such information is not subject to this privacy policy. No matter what method we use to collect information and no matter how we use that information, we will only collect the information deemed reasonably necessary to fulfill your online requests and our legitimate business objectives.

Does MEDA use cookies or other means to collect information?

We may collect some information about you by using data collection technology, it may not be readily apparent to you when data is being collected. For instance, when you come to our website, your IP address is collected so that we know where to send information you are requesting. An IP address is a number that is used by computers on the network to identify your computer every time you log on to the Internet. A “cookie” is a small file or record-keeping device that websites often store on a user’s computer. (You can disable cookies or set your browser to alert you when cookies are being sent to your computer.) This information may be used to make our website more interesting and useful to you. Additionally, we may combine this information with personally identifiable information to identify a user in order to enforce compliance with our Terms of Use or to protect our service, website or users of MEDA’s website.

How does MEDA use Aggregate Data?

MEDA may store the average indicators of aggregate Data of all Users to enhance their Services and provide comparative analytics to all Users (“Benchmarks”). The Benchmarks will reflect the average aggregate performance of all Users of the Services and will not be directly traceable to individual Users. We may publish the Benchmarks publicly, and share them with the Users of the Services. By using the Services, You agree with collection and storing of the aggregate Data for the purpose of creating Benchmarks for the Services.
With whom does MEDA share my personally identifiable information?

From time to time, we may employ and share your personal information with vendors who use it solely to provide support for the internal operations of our website (e.g., technical support and network delivery). These entities will not use your personally identifiable information for any other purpose, and have agreed to maintain the confidentiality, security, and integrity of the personal information they obtain from us.

It is our policy not to share, sell or rent your personal information to any company not directly related to MEDA. MEDA reserves the right to share your personally identifiable information with our parent or affiliated companies. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Further, MEDA may sell, transfer or otherwise disclose user information, including personally identifiable information, in connection with a corporate merger, consolidation, the sale of substantially all assets, or other fundamental corporate change. We may disclose your personal information in the good faith belief that we are required to do so by law or to comply with legal processes, respond to any claims or protect the rights, property, or personal safety of MEDA staff or the public.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
What is MEDA’s policy regarding links to third party websites?

You should be aware that while you are on a website operated by us, you may be directed to links to other websites. The privacy policies of these other websites are beyond our control and we take no responsibility for their practices. Because we cannot guarantee that the privacy policies of these websites meet our high standards, we recommend that you read the privacy policy of the website to which you link before you submit any personal information.

How can I access my personal information?

If you wish to review, update, or delete any personal information that we may have collected about you, please contact us via email at

What are my privacy rights if I am located outside the United States of America?

MEDA makes an effort to protect the personally identifiable information of all users of its website. We attempt to comply with local data protection and consumer rights laws to the extent they may apply to MEDA’s services. If you are uncertain whether this privacy policy conflicts with the applicable local privacy laws where you are located, you should not submit your personally identifiable information to MEDA. If you are located within the European Union, you should be aware that your personally identifiable information will be transferred to the United States of America, the laws of which may be deemed by the European Union to have inadequate data protection. If you are located in a country outside the United States of America and voluntarily submit personally identifiable information to us, you thereby consent to the general use of such information as provided in this privacy policy and to the transfer of that information to, and/or storage of that information in, the United States of America.


We reserve the right to make changes to this privacy policy at any time. If we change our privacy policy, we will post those changes on our website so that you and other users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will also update the Privacy Policy modification date at the end of this policy. You should also check back from time to time to ensure you are aware of any changes.


If you choose to make an online donation, you will have to provide your credit card billing information. This information is collected and transferred over the Internet to our secure server, it is encrypted using Secure Socket Layer (SSL) technology, the industry standard security technology that is designed to protect sensitive information. If you are making a donation, the credit card information that you provide at the time of donation is used only to process your donation and will not be used for any other purposes.

MEDA also has an internal security policy with respect to the confidentiality of customer and other data, limiting access only to those employees who we reasonably believe need to know such information for the purpose of performing their jobs. The Internet is not a 100% secure medium. Although we use reasonable efforts to protect information, the potential of somebody breaching our security measures does exist.


By using this website, you signify your assent to the MEDA Privacy Policy. If you do not agree to this privacy policy, please do not use this website or applications. Your continued use of this website or applications will signify your acceptance of these changes.


Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at


If there are any questions regarding this privacy policy you may contact us using the information below.

Mission Economic Development Agency
2301 Mission Street, Suite 301E
San Francisco, CA 94110
(415) 282-3334

This MEDA Privacy Policy was updated May 15, 2014.