Salesforce Tech Instructor

MEDA’s Mission Techies

Mission Economic Development Agency (MEDA) – Rooted in the Mission and focused on San Francisco, MEDA’s mission is to strengthen low- and moderate-income Latino families by promoting economic equity and social justice through asset building and community development.

Mission Techies is a 12-week vocational training program open to all community members looking to build skills to get a job in tech, for free. The program trains on helpdesk, programming, and database management with wrap around services aimed at getting graduates gainful employment.

Position Summary

The Tech Instructor will work with the Mission Techies and Workforce Development program to deliver high quality instruction to our Mission Techies participants. Participants will be responsible for class based instruction and supervision of hands on activities. Participants will be disconnected youth from the community and adults looking to expand their career option.

Responsibilities

  • Instruct on one or more of the core competencies of the Mission Techies training program.
  • Supervise hands on learning activities and provide suggestions and assistance.
  • Coordinate schedules with MEDA staff and other instructors.
  • Attend corporate site visits to facilitate conversation and engagement from Mission Techies.
  • Track impact of curriculum and provide suggestions on improvements.

Core Competencies

Programming: Teach basic software coding and programming including HTML and CSS. Provide participants with strong foundation in Python, Ruby, and/or JavaScript with general knowledge on other high level languages. Instruct and supervise hands on programming activities and providing technical assistance on projects.

Hardware & IT Support: Teach participants basic components of desktop and laptop computers. How a network runs and the basics of networking and how to refurbish desktops. Provide supervision of activities focused on setting up computer labs and professional workspaces. Provide soft skills training for participants on how to troubleshoot tech devices for community members. Manage and run the internal ticketing system for the Mission Techies while teaching the participants about it.

Database Management: Educate participants on Salesforce CRM Database, it’s functionality, operation, and management. Walk participants through Trailhead online training platform focusing on database administration. Work with large datasets to teach them basic of evaluation and impact tracking.

Scheduling

Available Hours: 10 – 30 hours (dependent on knowledge base)
Instruction Hours: 12 PM – 5 PM (Monday-Friday)
Hours of instruction and monthly blocks are flexible and open to change dependent on contractor availability.

Application

Please go to the following link and complete the form and include your cover letter and resume.
http://medasf.applicantstack.com/x/detail/a2lg3zai8i0r