Diana, a community leader in the Mission District of San Francisco, is a longtime MEDA client. The budding entrepreneur attended a Financial Capability workshop and discovered the importance of reviewing her credit report. At that time, Diana had begun receiving calls from debt collectors asking her to pay on accounts which were unfamiliar to her. After attending the workshop, Diana was assigned a financial coach to work with her on setting financial goals, with the first goal being to address the debt collections. Upon review of Diana’s free credit report, she found the problem: 30 accounts that did not belong to her, with most of them delinquent. The poor credit score negatively affected her access to capital; one creditor went as far as reducing her credit limit on a current account due to the delinquent accounts. After four months of working with her MEDA financial coach and diligently working with the credit bureau, Diana was able to clear her credit report and increase her credit score to 662, an increase of almost 100 points!