Workforce Development Program Manager

Reports to: Director of Asset Building Programs
Revised Date: October 2017

About MEDA

The Mission Economic Development Agency (MEDA) is a community-based, local economic development organization, which, for over 42 years, has engaged individuals, families, and small businesses in community-building strategies. Rooted in the Mission and focused on San Francisco, MEDA’s mission is to strengthen low- and moderate-income Latino families by promoting economic equity and social justice through asset building and community development.

About the Workforce Development Program Manager

The Workforce Development Program Manager is responsible for developing, managing and maintaining workforce development strategies and partnerships that will ensure leveraging of resources and the sustainability of the program. He/she is responsible for maintaining and expanding an integrated services coaching model that incorporates Financial Capability for every client. He/she will be responsible for coordinating activities within four important sets of work: the Neighborhood Access Point, Mission Techies and Finance careers training programs, Plaza Adelante Sparkpoint, and the Mission Promise Neighborhood. Each of these is further described below.

1. Neighborhood Access Point
MEDA will coordinate the delivery of neighborhood-based employment services in program models that already offer a variety of services that strengthen communities and support residents in achieving economic stability and general well-being. Workforce Development Program Manager will lead neighborhood collective impact initiatives.

Many low-income job seekers require more than workforce services to achieve economic stability. Workforce services are critical to economic stability, but individuals and families may need help from additional education and supportive services in order to succeed. We seek to provide a range of integrated services to low-income individuals and families to help them along the path to economic security.

In addition to existing program offerings, Neighborhood Access Point serves as a point of entry into the public workforce system and as a dedicated Employment and training liaison. MEDA’s Neighborhood Works Access Point will:

  • Provide wrap-around support and related services to assist job seekers address and overcome significant barriers to employment.
  • Prepare and support low-income residents in building their foundation skills and proficiency in core workplace competencies, including work preparedness skills.
  • Connect work ready jobseekers to employer(s)/employment opportunities and to approved vocational skills training providers/training opportunities.

2. Mission Techies and Finance career training programs
These sector specific training programs aim to provide technical, job readiness, Financial Capability, and placement support into careers with continuous upward mobility.

These training programs leverage employer connections as well as connections to other Asset Building programs to support families to thrive financially. These include:

  • Continuously refreshed curriculum informed by industry trends and experts
  • Career exploration through site visits and mentoring relationships
  • Peer and individual learning and coaching environments
  • Real-time connections to other services such as: free tax preparation, housing opportunities, and parenting supports

3. SparkPoint San Francisco (Plaza Adelante)
Through its Sparkpoint initiative, MEDA has served more clients over the past five years through critical financial capability bundled services than any other SparkPoint center in the region. SparkPoint SF is currently the highest volume SparkPoint center across all 11 SparkPoint centers in the San Francisco Bay Area. Key components are:

  • Full integration/bundling of financial and workforce coaching
  • Consistent baseline and follow-up financial assessments for every client centered on debt, income, savings, and credit
  • Strategic partnerships and referrals with local organizations such as the Bar Association of San Francisco’s Justice & Diversity Center

4. Mission Promise Neighborhood (MPN)
In December of 2012, MEDA was one of seven agencies selected for funding by the U.S. Department of Education, Office of Innovation & Improvement to receive a Promise Neighborhoods Program Implementation Grant. This 5 year, $30 million federal program seeks to improve academic achievement and family economic success for San Francisco’s Mission District families and students, and targets four low-performing schools.

MPN is a collaborative, community-based program led by MEDA with 20 partners including San Francisco Unified School District (SFUSD), the Office of San Francisco Mayor Ed Lee, Stanford University’s John W. Gardner Center for Youth and their Communities, United Way of the Bay Area (UWBA), and various city agencies and community based organizations.

Vision: The Mission Promise Neighborhood builds a future where every child excels and every family succeeds. Students enter school ready for success and graduate from high school prepared for college and careers. The Mission District thrives as a healthy and safe community that provides families and their children the opportunity to prosper economically and to call San Francisco their permanent home.

Mission: The Mission Promise Neighborhood links family economic security with student academic achievement. It creates a comprehensive, integrated framework of evidence-based services that responds to urgent needs and builds on the foundation of student, family, community, and school strengths and assets. Together, parents, neighbors, and partner organizations work block-by-block, guaranteeing that all Mission children, youth, and their families achieve academic excellence and economic self-sufficiency.

Job Responsibilities

  • Manage and monitor the agency workforce development program and the Neighborhood Access Point, Mission Techies and Finance training programs, and work with Mission Promise Neighborhood to ensure maximum effectiveness in engaging partners, employers, serving clients and securing funding.
  • Develop, manage and maintain partnerships with businesses, governmental agencies (i.e., City, County and State), educational institutions, and other community-based organizations that further the vision of the workforce development program.
  • Develop and implement strategies to increase industry specific and general employer commitments to partner and create employment opportunities for eligible clients.
  • Lead collective impact initiatives with local Workforce partners.
  • Provide Workforce and Financial Coaching directly to clients (approximately 40%).
  • Supervise staff to provide the training and guidance to ensure that all program goals and objectives are met.
  • Ensure staff is trained on implementing effective strategies to prepare clients for employment opportunities.
  • Monitor and manage the program budget to ensure adequate funding for future needs and operations.
  • Monitor program grants and contracts to ensure the NAP is in compliance with the terms and conditions of its grants, and if not, recommend those actions which must be taken to meet contract compliance.
  • Review all data and reports to ensure compliance and evaluate the success of the program.
  • Approve written reports to monitor compliance with funding and grant goals and objectives.
  • Identify additional fundraising opportunities for program expansion and write/coordinate with the Development Department on the grants for the program.
  • Management of new or expansion of existing projects as directed.
  • Work closely with Director and Managers on shared initiatives and outcomes.


  • BA or equivalent degree required, and Master’s degree preferred, in any of the following disciplines: Business, Sociology, Psychology, Public Administration, Public Health, Social Welfare, or other related field.
  • Minimum of 3-5 years of high level management/program work experience, experience in a multi-fund non-profit agency strongly preferred, including experience developing, applying for and securing funds for a range of business, community or social development programs.
  • Experience leading integrated/bundled asset building programs.
  • Experience managing an annual program area budget of at least $1million.
  • Knowledge of labor market trends and industry sectors.
  • Excellent oral and written communication skills.
  • Prefer bilingual Spanish/English with written skills in Spanish and English.
  • Working knowledge of government funding and incentive programs for workforce development.
  • Computer literate with the ability to analyze data with knowledge of various software applications. Knowledge and proficient use of software technology that assists in tracking program results.
  • Demonstrated organization and planning skills to effectively work in a non-structured environment and adapt to changes in priorities.
  • Leadership and teambuilding skills that will motivate staff and assist in working effectively with community partners and funders.
  • Interpersonal skills that demonstrates ability to interact with diverse populations including staff, clients, civic and business leaders, community partners and funders.
  • Passion for serving underserved populations, particularly low-income individuals, immigrants, and English learners.
  • Experience and training in Results Based Accountability (RBA) frameworks a plus.


Please click on the following link and complete the application form.