Workforce Development Coach

Reports to: Workforce Development Program Manager
Revised Date: October 2017

About MEDA

The Mission Economic Development Agency (MEDA) is a community-based, local economic development organization, which, for over 44 years, has engaged individuals, families, and small businesses in community-building strategies. Rooted in the Mission and focused on San Francisco, MEDA’s mission is to strengthen low- and moderate-income Latino families by promoting economic equity and social justice through asset building and community development.

About the Workforce Development Coach

The Workforce Development Coach is responsible for providing group and one-on-one Workforce Development and Financial Capability education and coaching. He/she is responsible for delivering an integrated services coaching model that incorporates career pathways support and Financial Capability for every client. He/she will be responsible for coaching within four important sets of work: the Neighborhood Access Point, Mission Techies and Finance careers training programs, Plaza Adelante Sparkpoint, and the Mission Promise Neighborhood. Each of these is further described below.

The Coach is responsible for workshop facilitation, one-one-one coaching, and connecting clients to education, vocational training, employment opportunities, and referrals to partner organizations. Also, Coach will connect clients to financial services and products to best support them reaching their asset building goals. The Coach is responsible for completing career and financial assessments, goal setting, and action plans with clients and providing at minimum quarterly follow-up. This position will work closely with the Workforce Development team, as well as with all other Asset Building programs and staff.

1. Neighborhood Access Point

MEDA will coordinate the delivery of neighborhood-based employment services in program models that already offer a variety of services that strengthen communities and support residents in achieving economic stability and general well-being.

Many low-income job seekers require more than workforce services to achieve economic stability. Workforce services are critical to economic stability, but individuals and families may need help from additional education and supportive services in order to succeed. We seek to provide a range of integrated services to low-income individuals and families to help them along the path to economic security.

In addition to existing program offerings, Neighborhood Access Point serves as a point of entry into the public workforce system and as a dedicated Employment and training liaison. MEDA’s Neighborhood Works Access Point will:

  • Provide wrap-around support and related services to assist job seekers address and overcome significant barriers to employment.
  • Prepare and support low-income residents in building their foundation skills and proficiency in core workplace competencies, including work preparedness skills.
  • Connect work ready jobseekers to employer(s)/employment opportunities and to approved vocational skills training providers/training opportunities.

2. Mission Techies and Finance career training programs
These sector specific training programs aim to provide technical, job readiness, Financial Capability, and placement support into careers with continuous upward mobility.

These training programs leverage employer connections as well as connections to other Asset Building programs to support families to thrive financially. These include:

  • Continuously refreshed curriculum informed by industry trends and experts
  • Career exploration through site visits and mentoring relationships
  • Peer and individual learning and coaching environments
  • Real-time connections to other services such as: free tax preparation, housing opportunities, and parenting supports

3. SparkPoint San Francisco (Plaza Adelante)
Through its Sparkpoint initiative, MEDA has served more clients over the past five years through critical financial capability bundled services than any other SparkPoint center in the region. SparkPoint SF is currently the highest volume SparkPoint center across all 11 SparkPoint centers in the San Francisco Bay Area. Key components are:

  • Full integration/bundling of financial and workforce coaching
  • Consistent baseline and follow-up financial assessments for every client centered on debt, income, savings, and credit
  • Strategic partnerships and referrals with local organizations such as the Bar Association of San Francisco’s Justice & Diversity Center

4. Mission Promise Neighborhood (MPN)
In December of 2012, MEDA was one of seven agencies selected for funding by the U.S. Department of Education, Office of Innovation & Improvement to receive a Promise Neighborhoods Program Implementation Grant. This 5 year, $30 million federal program seeks to improve academic achievement and family economic success for San Francisco’s Mission District families and students, and targets four low-performing schools.

MPN is a collaborative, community-based program led by MEDA with 36 partners including San Francisco Unified School District (SFUSD), the Office of San Francisco Mayor Ed Lee, Stanford University’s John W. Gardner Center for Youth and their Communities, United Way of the Bay Area (UWBA), and various city agencies and community based organizations.

Job Responsibilities

  • Facilitate Workforce, Financial Capability and other Asset Building orientation workshops
  • Provide one-on-one Workforce and Financial Coaching- including intake, assessments, goal setting, action planning, and follow-up
  • Coach clients through job readiness, resume building, interview prep, job search through placement
  • Connect clients with relevant education and training programs to increase career pathways opportunities
  • Provide Workforce and Financial Coaching directly to clients (approximately 40%)
  • Coach clients on financial education components- including budgeting, debt, income, savings, credit, and safe bankin
  • Work closely with other Workforce and Asset Building team members on shared initiatives
  • Activate community members through outreach, community events, and other organizing opportunities.
  • Ensure all data and reports are accurate, thorough, and timely to ensure compliance and evaluate the success of the program.
  • Work closely with other Workforce and Asset Building partners to keep community up-to-date and connected to all available services.


  • BA or equivalent degree, or equivalent experience required.
  • Minimum of 2-3 years of Workforce Development coaching experience required.
  • Experience delivering integrated/bundled asset building services preferred.
  • Experience delivering financial education and coaching preferred.
  • Knowledge of labor market trends and industry sectors.
  • Knowledge of San Francisco’s Workforce network a plus.
  • Excellent oral and written communication skills.
  • Bilingual Spanish/English with written skills in Spanish and English required.
  • Computer literate with the ability to analyze data with knowledge of various software applications. Knowledge and proficient use of software technology that assists in tracking program results.
  • Demonstrated organization and planning skills to effectively work in a non-structured environment and adapt to changes in priorities.
  • Interpersonal skills that demonstrates ability to interact with diverse populations including staff, clients, civic and business leaders, community partners and funders.
  • Passion for serving underserved populations, particularly low-income individuals, immigrants, and English learners.


Please click on the following link and complete the application form.