Reports to: Director of Asset Building Programs
Updated: November 2017
Mission Economic Development Agency (MEDA) – Rooted in the Mission and focused on San Francisco, MEDA’s mission is to strengthen low- and moderate-income Latino families by promoting economic equity and social justice through asset building and community development.
MEDA is advancing strategies to create asset building opportunities for San Francisco’s Latino families and in the Mission District through: (1) our core, integrated Asset Building Programs related to housing, financial capability, workforce development, business development and tax preparation; (2) serving as a backbone agency to advance educational achievement and family economic success through the Promise Neighborhoods 2-generation approach; (3) creating and preserving affordable housing and commercial real estate in the Mission District through Community Real Estate; (4) providing access to capital and innovative financial products through the Adelante Fund; and (5) Policy & Advocacy efforts that support our mission.
The Housing Opportunities Program Manager will be responsible for overseeing the Housing Opportunities program and staff, working with low- and moderate- income San Francisco households, focusing predominantly on the Latino community to help them navigate through the homeownership and below-market rate rental process, and helping families develop long-term financial plans. The program may also be responsible for counseling clients at risk of foreclosure to assess their workout options for preventing foreclosure. The position will work closely with the Mayor’s Office of Housing, financial institutions, real estate professionals, and other community partners and funders. The position also works closely with the Asset Building, Community Real Estate, Policy, and Mission Promise Neighborhood teams to coordinate client service integration activities and to remain current on developments in San Francisco’s housing field. The Housing Opportunities Program Manager also provides group and one-on-one coaching support to clients.
- Develop, manage, and maintain Housing Opportunities strategies and partnerships that will ensure leveraging of resources and the sustainability of the program.
- Manage and monitor the agency’s Housing Opportunities program to ensure maximum effectiveness in engaging serving clients and securing funding.
- Develop, manage and maintain partnerships with governmental agencies (i.e., City, County and State), funding intermediaries, and other community-based organizations that further the vision of the Housing Opportunities program.
- Work closely with Asset Building Programs Director and Managers to execute department vision, priorities, strategies, and initiatives to meet shared goals
- Maintain and expand an integrated services coaching model that incorporates Financial Capability for every client to ensure rental and mortgage readiness.
- Provide accurate, relevant and helpful information in English and/or Spanish to the community to assist clients in either the purchase process or the application process for below market rate (BMR) rental units.
- Provide financial coaching and assess clients’ financial situation based on review of credit report, property valuation, household income, assets and expenses (approximately 40% of Coach caseload).
- Facilitate First-time Homebuyer, Rental and Financial Capability Workshops, in Spanish and/or English.
- Lead any new curriculum development and existing curriculum refinement.
- Lead maintenance of the program’s database, including data collection, input, program reporting, and evaluation.
- Lead creation of partnerships with real estate agents, lenders, developers, financial industry professionals, and community-based organizations.
- Participate in advocacy for affordable homeownership opportunities and represent MEDA in various affordable housing forums in San Francisco.
- Supervise staff to provide the training, coaching, guidance, and support to ensure that all program goals and objectives are met.
- Monitor and manage the program budget to ensure adequate funding for future needs and operations.
- Monitor program grants and contracts to ensure compliance with the terms and conditions of its grants, and if not, recommend those actions which must be taken to meet contract compliance.
- Approve written reports to monitor compliance with funding and grant goals and objectives.
- Identify additional fundraising opportunities for program expansion and write/coordinate with the Development Department on the grants for the program.
- Management of new or expansion of existing projects as directed.
- Minimum of Bachelors Degree, or equivalent experience required.
- Minimum of 2-3 years of staff supervision and professional development experience.
- Spanish fluency required. Must be able to read and write in Spanish.
- NeighborWorks certified Preferred, or ability to obtain certification.
- Dedication to increasing access to quality, affordable housing in San Francisco.
KNOWLEDGE, SKILLS AND ABILITIES
- Excellent verbal communication, presentation skills, and customer service.
- Professional or personal experience working with low-income, immigrant, and/or communities of color required.
- Excellent writing and computer skills including word processing, timely email response, and use of Salesforce (CRM).
- Strong interpersonal skills required.
- Experience in personal financial education, rental readiness, homebuyer education, and/or foreclosure intervention counseling required.
- Familiarity with San Francisco’s real estate market, mortgage lending practices, first-time homebuyer programs, and affordable housing preferred. Real estate experience preferred.
- Available to work outside regular business hours for night and weekend workshops.
- Able to demonstrate patience, compassion and understanding of our client’s needs and take.
- Leads and manages with mission and vision.
Click on the following link and complete the application form.