Reports to: Housing Opportunities Program Manager
Mission Economic Development Agency (MEDA) – Rooted in the Mission and focused on San Francisco, MEDA’s mission is to strengthen low- and moderate-income Latino families by promoting economic equity and social justice through asset building and community development.
MEDA is advancing strategies to create asset building opportunities for San Francisco’s Latino families and in the Mission District through: (1) our core, integrated Asset Building Programs related to housing, financial capability, workforce development, business development and tax preparation; (2) serving as a backbone agency to advance educational achievement and family economic success through the Promise Neighborhoods 2-generation approach; (3) creating and preserving affordable housing and commercial real estate in the Mission District through Community Real Estate; (4) providing access to capital and innovative financial products through the Adelante Fund; and (5) Policy & Advocacy efforts that support our mission.
The Housing Opportunities Coach will be responsible for working with low- and moderate- income San Francisco households, focusing predominantly on the Latino community to help them navigate through the homeownership and below-market rate rental process, and helping families develop long-term financial plans. The Coach may also be responsible for counseling clients at risk of foreclosure to assess their workout options for preventing foreclosure. The position will work closely with the Mayor’s Office of Housing, financial institutions, real estate professionals, and other community partners. The position also works closely with the Housing Opportunities Program team to coordinate activities and to remain current on developments in the real estate industry.
- Provide accurate, relevant and helpful information in English and/or Spanish to assist clients in either the purchase process or the application process for below market rate (BMR) rental units.
- Provide financial coaching and assess clients’ financial situation based on review of credit report, property valuation, household income, assets and expenses.
- Assist client in preparing a proposed spending plan based on financial goals and including recommended future budget planning modified for mortgage or rent payment scenarios.
- Facilitate First-time Homebuyer, Rental and Financial Capability Workshops, in Spanish and/or English.
- Conducting individual coaching and case load management for Spanish and/or English speaking clients on topics such as credit, debt management, savings, budgeting, special assistance programs for homeownership, foreclosure intervention, and other topics as appropriate.
- Help clients understand and possibly translate loan documents, leases and other notices.
- Assist in the maintenance of the program’s database, including data collection, input and program reporting.
- Contribute to the creation of partnerships with real estate agents, lenders, developers, financial industry professionals, and community-based organizations.
- Assist in new curriculum development and existing curriculum refinement.
- Manage time effectively to maintain caseload and adhere to strict reporting deadlines.
- Supports clients with relevant service referrals internally through our asset building programs or externally through our Mission Promise Neighborhood network and other community partners, as needed.
- Participate in advocacy for affordable homeownership opportunities in San Francisco.
- Represent MEDA in various affordable housing forums throughout San Francisco, as needed.
- Minimum of Bachelors Degree, or equivalent experience required.
- Spanish fluency required. Must be able to read and write in Spanish.
- NeighborWorks certified Preferred, or ability to obtain certification.
KNOWLEDGE, SKILLS AND ABILITIES
- Excellent verbal communication, presentation skills, and customer service.
- Professional or personal experience working with low-income, immigrant, and/or communities of color required.
- Excellent writing and computer skills including word processing, timely email response, and use of Salesforce (CRM).
- Strong interpersonal skills required.
- Experience in personal financial education, rental readiness, homebuyer education, and/or foreclosure intervention counseling preferred.
- Familiarity with San Francisco’s real estate market, mortgage lending practices, first-time homebuyer programs, and affordable housing preferred. Real estate experience preferred.
- Available to work outside regular business hours for night and weekend workshops.
- Able to demonstrate patience, compassion and understanding of our client’s needs and take.
Click on the following link and complete the application form.