Evaluation Director

Reports to: Chief Operating Officer
Revised: May 2018


Mission Economic Development Agency (MEDA) – Rooted in the Mission and focused on San Francisco, MEDA’s mission is to strengthen low- and moderate-income Latino families by promoting economic equity and social justice through asset building and community development.

MEDA is advancing strategies to create asset building opportunities for San Francisco’s Latino families and in the Mission District through: (1) our core, integrated Asset Building Programs related to housing, financial capability, workforce development, business development and tax preparation; (2) serving as a backbone agency to advance educational achievement and family economic success through the Mission Promise Neighborhood 2-generation approach; (3) creating and preserving affordable housing and commercial real estate in the Mission District through Community Real Estate; (4) providing access to capital and innovative financial products through the Adelante Fund; and (5) Policy & Advocacy efforts that support our mission.

The Evaluation Director should be committed to MEDA’s mission and vision, and exemplify the values listed below:

• We value being Community-focused. We do work that addresses the actual needs of our community. We ensure that our services are provided in a culturally and linguistically appropriate manner, and that our housing strategies, and policy development add real value.
Collaborative. We do work in partnership with others for greater impact. We understand that our community has multiple needs, and harness the collective expertise of staff, community partners, groups, clients, and other stakeholders to address those needs holistically.
Adaptive leadership. We operate and succeed in situations where no set answers, procedures or strategies have been developed. Given the circumstances, we organize our volunteers, staff, board, partners, clients and community to work together, problem solve and find new solutions that will succeed.
Impact-driven. We focus on results. We used data to show disparities between our constituents and other populations to create a sense of urgency regarding our priorities. We embrace a data-driven culture and measure and communicate our impact. Our results-driven approach builds stronger relationships with the community and other stakeholders and leads to greater change in the community we serve. We assess the needs of the community and evaluate the effectiveness of our services to remain relevant and impactful.
Fairness and equity. We value equity and fairness in how we work together at MEDA, in our relations with our community and stakeholders, and in the society we aim to help create. Our efforts toward fairness and equity empower our community to thrive, and address the existing disparities.

Position Description

MEDA seeks an experienced thought leader in evaluation to build on and tell the story of the organization’s achievements, refine and implement a framework for project results, measurement, accountability, and learning that will position the organization for continued success. The Director will provide leadership and technical oversight, direction and support on performance monitoring, as well as ensure that lessons learned are captured and fed back into organizational sustainability. This includes tracking and reporting outcomes to dozens of funding sources and analyzing results and impact at the program, department, community and population levels. The Director will lead Evaluation initiatives across the organization, and community networks, using the Results Based Accountability (RBA) framework. This position will head the organization’s efforts at developing, and implementing, and showcasing an effective knowledge management system to ensure that MEDA is a true “learning organization”. The Director is responsible for facilitating the communication of MEDA’s contributions to the field locally, regionally, and nationally.

The Director is part of MEDA’s Senior Management Team, and leads a four FTE team.

Key Duties and Responsibilities

Team Leadership & Integration

  • Lead team in developing and implementing structures and processes to support integration of Evaluation department across organization
  • Foster organizational culture of data fluency and appreciation for data management systems and using data for program improvement and learning
  • Oversight and management to ensure that appropriate data is available for ongoing program management as well as grant reporting.

Analysis and Research

  • Working with the Results Based Accountability (RBA) framework, and coordinating closely with departments, provide systemic analysis and research development of both program and population level results related to MEDA’s core programs: Asset Building Programs, Community Real Estate, Mission Promise Neighborhood, the Adelante Fund, and Policy & Advocacy.
  • Lead research efforts to inform practice through collection and analysis of case management and survey data, as well as publically available data such as U.S. Census and City of San Francisco data.
  • Develop an ongoing systemic evaluation schedule, identifying which data is being analyzed, when, and the appropriate audience that would benefit from the analysis. Work with team to ensure that deliverables are appropriately tailored to and communicated to audiences.

Training & Communication

  • Present analyses of MEDA’s program level impact and population level trends to MEDA staff, Board of Directors, community partners, and corporate, foundation, and public sector audiences.
  • Communicate data in an accessible, user-friendly manner for multiple audiences.
  • Coordinate organizational efforts to build capacity of staff and partners in a variety of data collection and analysis methods, such as Salesforce, Excel, Results Scorecard, and others as needed.
  • Organize and publish findings for various audiences, including but not limited to: community
    members, funders, government officials, partner organizations, and media.


  • Skilled personnel and project manager, who can leverage existing team strengths to maximize efficiency and effectiveness
  • Experiences implementing data systems or data-driven culture within an organization
  • Graduate degree required in Education, Sociology, Public Policy, Public Health, Urban Planning, Statistics or related field preferred
  • Expertise in evaluation design, best practices and evaluation methodologies as they relate to social services, asset building, and/or education
  • Expertise in both quantitative and qualitative analysis methods
  • Familiarity with Results Based Accountability (RBA) methods strongly preferred
  • 7 or more years of experience in management and implementation of evaluation projects
  • 5 or more years of experience in online and paper survey design, focus group research, and other methods of information gathering; logic model development; qualitative and quantitative analysis; statistical concepts
  • Familiarity with Salesforce and/or demonstrated track record of success in implementing and effectively utilizing a case management system within organizations or institutions.
  • Advanced knowledge of statistical and geospatial software (i.e. SPSS and GIS) a plus
  • Ability to develop and provide in-person and online presentations including training on evaluation systems and results of program evaluation to multiple stakeholders including partners, funders, and community members
  • An experience-based understanding of community and youth development program evaluation, measurement of outcomes in direct and indirect support of academic achievement in low-income communities, and in out-of-school settings
  • Must possess strong customer service skills; ability to work and reason independently, as well as within a team
  • Lived experience with low-income, Latino immigrant communities
  • Bilingual Spanish/English preferred


Click on the following link and complete the application, including a cover letter and resume.